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Air New Zealand Limited ( , ) is the national airline and flag carrier of New Zealandmarker. Based in Aucklandmarker, New Zealandmarker, the airline operates scheduled passenger flights to 27 domestic destinations and 26 international destinations in 14 countries across Asia, Europe, North America and Oceania, and is currently the only airline to circumnavigate the world. Air New Zealand is a member of the Star Alliance global airline alliance, having joined in 1999.

Air New Zealand's route network focuses on Australasia and the South Pacific, with long-haul services to Asia, Europe and North America. The airline's main hub is Auckland Airportmarker, located near Mangeremarker in the southern part of the Auckland urban areamarker. Air New Zealand is headquartered in a building called "The Hub", located away from Auckland Airport, in central Auckland Citymarker.

Air New Zealand originated in 1940 as Tasman Empire Airways Limited (TEAL), a flying boat company operating trans-Tasman flights between New Zealand and Australia. TEAL became wholly owned by the New Zealand Government in 1965, whereupon it was renamed Air New Zealand. The airline was largely privatised in 1989, but returned to government ownership in 2001 after the failed tie up with Australian carrier Ansett Australia (when Ansett suffered financial issues and folded operations during that year). As of 2008, Air New Zealand carries 11.7 million passengers annually.

New Zealand's national airline operates a long-haul fleet consisting of Boeing 747, Boeing 767, Boeing 777 and Airbus A320 aircraft on international routes. The carrier also utilises a fleet of Airbus A320 and Boeing 737 airliners for short-haul operations. Air New Zealand's regional subsidiaries, Air Nelson, Eagle Airways, Mount Cook Airline, operate additional short-haul New Zealand domestic services. Air New Zealand was rated the eighth best airline in the world by Skytrax in 2009.


Air New Zealand began as TEAL (Tasman Empire Airways Limited) in 1940, operating Short Empire flying boats on trans-Tasman routes. Following World War II, TEAL operated weekly flights from Auckland to Sydneymarker, and added Wellingtonmarker and Fijimarker to its routings. The New Zealand and Australian governments purchased 50% stakes in TEAL in 1953, and the airline ended flying boat operations in favor of propeller airliners by 1960. With the introduction of the DC-8 in 1965, TEAL became Air New Zealand—the New Zealand Government having purchased Australia's 50% stake in the carrier.

Air New Zealand introduced its first 767s in 1985.
With the increased range of the DC-8s, its first jet aircraft, Air New Zealand began transpacific services to the United States and Asia, and added Los Angelesmarker and Honolulumarker as destinations in 1965. The airline further acquired wide-body DC-10 airliners, the first of which arrived in 1973. In 1978, the domestic National Airways Corporation (NAC) and its subsidiary Safe Air were merged into Air New Zealand to form a single national airline, further expanding the carrier's operations. In 1981, Air New Zealand added the first Boeing 747 aircraft to its fleet.

In 1982, Air New Zealand initiated service to Londonmarker, United Kingdom. 1985 saw the introduction of Boeing 767-200ER airliners, and in 1989 the airline was privatised with a sale to a consortium headed by Brierley Investments Ltd. (with remaining stakes held by Qantas, Japan Airlines, American Airlines, and the New Zealand Government). The New Zealand air transport market underwent deregulation in 1990, prompting Air New Zealand to acquire a 50% stake in Ansett Australia in 1995. From 1999 through 2000, Air New Zealand became embroiled in an ownership battle over Ansett with co-owner News Limited over a possible sale of the underperforming carrier to Singapore Airlines.

Merger with Ansett

Air New Zealand added its first 747-400 in 1989.
In 2000, Air New Zealand announced that it had chosen instead to acquire the entirety of Ansett Australia (increasing its 50% stake in the carrier to 100%) for $A680 million from News Corporation Ltd. Many believe this to have been a critical mistake, as Ansett's fleet, staffing levels and infrastructure far outweighed that of Air NZ. Subsequently, both carriers' profitability came under question, and foreign offers to purchase the Air New Zealand Group were considered. In September 2001, plagued by costs it could not possibly afford, the Air New Zealand / Ansett Group neared collapse. A failed attempt at purchasing Virgin Blue was the final straw, and on September 12, out of both time and cash, Air New Zealand placed Ansett Australia into voluntary administration, following which Ansett was forced to cease operations. Air New Zealand announced a $NZ1.425 billion operating loss..

Re-nationalised era

In October 2001, Air New Zealand was re-nationalised under a New Zealand Government NZ$885 million rescue plan (with the government taking a 76.5% stake), and subsequently received new leadership. This act was the only thing that spared Air New Zealand from also going into administration, without which it too would have joined its now bankrupt subsidiary, Ansett, and likely would have been grounded.
In 2002, Air New Zealand reconfigured its domestic operations under a low-cost airline business plan, and the New Zealand Government weighed (and later refused) a proposal from Qantas to purchase a one-fifth stake in the carrier. Air New Zealand returned to profitability in 2003, reporting a net profit of $NZ165.7 million for that year. The carrier saw increasing profits through 2004 and 2005. In 2004, the airline announced a comprehensive relaunch of its long-haul product, featuring the introduction of new seats in its business, premium economy, and economy class cabins. In 2005, Air New Zealand received the first of its newly-ordered Boeing 777-200ER wide-body aircraft, and the airline placed orders for the Boeing 787-9.

In 2009, the airline announced a massive drop in profits due to the global economic crisis and the high oil prices that affected the airline industry during 2008.

Brand and livery


On 27 March 2006, Air New Zealand embarked on a changeover to a new brand identity, involving a new Zambesi-designed uniform, new logo, new colour scheme and new look check-in counters and lounges. The new uniforms feature a colour palette mirroring the greenstone, teal, schist and slate hues of New Zealand, sea and sky (a Māori motif created by Derek Lardelli) fabric woven from merino wool, and curves inspired by the koru. A greenstone colour replaces the blue Pacific Wave colour, inspired by the colour of the pounamu, the prized gemstone found in New Zealand. The Air New Zealand Koru was woven through all Air New Zealand's signage and products.

Later in 2009 staff will be involved in testing fabrics and cuts of uniforms. "'It would be fair to say that the lessons from the development and introduction of the current uniform have been taken on board," said Mr. Fyfe after widespread public and staff criticism.

Livery history

The Air New Zealand Māori symbol is a koru. It is a stylised representation of a fern frond unfolding, and signifies new life, growth and renewal. The koru was used on the prows of the early Polynesian canoes that sailed the Pacific with its many islands.

The koru was first applied to the tail of Air New Zealand aircraft with the arrival of the DC-10 in 1973, and has remained ever since. The current aircraft livery was adopted in 1996. The koru also appears on the Air New Zealand house flag and flies at international airports such as Los Angeles Airportmarker.

A redesigned logo was unveiled on 21 March 2006. The new logo has been introduced in all advertising, signage and stationery and on planes.

Special liveries

Air New Zealand 747-400 "Airline to Middle Earth".

  • In 1984, pictures of the Buckingham Palace horse guards with 'London, Here We Come' were placed on the side of the hump of the airline's new Boeing 747-200B when Air New Zealand was allowed to fly the Los Angeles - London leg of the trans Pacific route in its own name. Prior to this, British Airways had operated Air New Zealand's aircraft over the US in order to work around a "no pick up and continue" regulation. British Airways was exempt from this regulation.

  • A special livery featuring an image of the All Blacks front row of Carl Hoeft, Anton Oliver and Kees Meeuws was used on the aircraft that took them to the 1999 Rugby World Cup.

  • In 1999, three Boeing 737-300 aircraft were painted in a 'New Millenium' livery depicting celebrations and the America's Cup regatta that was to be held in 2000.

  • In 2002 and 2003 Air New Zealand marked its position as "the official airline to Middle Earth" by decorating three planes with The Lord of the Rings imagery, applied as giant decals. The decal material was described in airline publicity as being as thin as clingfilm and weighing more than 60 kg. The imagery featured actors from the The Lord of the Rings film trilogy against backdrops of New Zealand locations used in the films.

  • 2003-2004 saw Freedom Air paint Boeing 737-300 ZK-FRE and then Airbus A320-200 ZK-OJL in a mural promoting Warner Brothers Movie Worldmarker on the Gold Coast. All the major Looney Tunes characters were depicted.

  • In 2008, ZK-FRE was painted into a lime green Air New Zealand 'Holidays' livery. As of July 2009, the aircraft was removed from Air New Zealand service.


Air New Zealand flies to 27 domestic destinations and 26 international destinations in 14 countries across Asia, Europe, North America and Oceania.


Air New Zealand's main fleet consists of Boeing jet aircraft for medium- and long-haul international flights, and Boeing and Airbus jet aircraft for domestic and short-haul international flights. Air New Zealand's subsidiaries operate various makes of turboprop aircraft.

The majority of the airline's main fleet is made up of short-haul jet aircraft in the form of Boeing 737-300s and Airbus A320-200s. The fifteen 737-300s are used on domestic routes between the major airports (Auckland, Wellington, Christchurch, Dunedin, Queenstown), and also fly on routes to Niue in the Pacific. The fleet also includes the last 737-300 built, ZK-NGJ, which was delivered to Air New Zealand in December 1999. The twelve A320-200s are used on short-haul international routes to Australia and the Pacific Islands, and are used on all international services to and from New Zealand airports other than Auckland and Christchurch.

Air New Zealand's main international medium-haul (i.e. within the Pacific region) jet aircraft is the Boeing 767-300ER. Five aircraft operate routes to many Pacific Islands, Honolulu and Los Angeles, Osaka, and some flights to Australia including all those to Perth. They all have recently been retrofitted with winglets to increase fuel economy.

The international long-haul fleet consists of Boeing 777-200ER and Boeing 747-400 jet aircraft. The eight 777-200ER aircraft operate on the majority of the long-haul routes, to Asia, North America, London via Hong Kong, and some Pacific Islands. The six 747-400 operate on larger long-haul routes, to London via Los Angeles,Vancouver and Brisbane.

For regional domestic services, three makes of turboprop aircraft are used, each make belonging to a single subsidiary. Mount Cook Airline operates eleven ATR 72-500 aircraft between major centres, such as Hamilton, Palmerston North, Tauranga, Napier, and Invercargill. The 23 Air Nelson-operated Bombardier Q300 operate mainly on major routes alongside Mount Cook Airline, including to some smaller centres. Eagle Airways' eighteen Beechcraft 1900D operate on minor routes between smaller urban areas.

Current fleet

Main fleet

Aircraft In Service Orders Options Passengers

(Business Premier/Business/Premium Pacific/Space+/Pacific)
Routes Notes
Airbus A320-200 12 14 20 152 (0/8/0/36/108) Tasman (except Perth)
Domestic (from 2011)

Taking over domestic services from the Boeing 737-300 from 2011 onwards
One on lease (ZK-OJH).
Boeing 737-300 15 - - 133 (0/0/0/33/100) Domestic
Exit from service: 2011 onwards
Replacement aircraft: Airbus A320-200
One on lease (ZK-NGK).

Boeing 747-400 6 - - 379 (46/0/39/0/294) Tasman
International, long haul
Exit from service: 2010 onwards
Replacement aircraft: Boeing 777-300ER
One in storage (ZK-NBT).

Boeing 767-300ER 5 - - 234 (0/24/0/0/210) Tasman
International, medium to long haul

Eventually to be replaced by Boeing 787-9.
Boeing 777-200ER 8 - - 313 (26/0/18/0/269) original
304 (26/0/36/0/242) retrofitted
International, medium to long haul
Boeing 777-300ER - 5 3 365 International, long haul Entry into service: 2010 onwards
Boeing 787-9 - 8 8 250-290 (approx) International, medium to long haul Entry into service: 2013 onwards
Total 46 27 33

  • Tasman means flights to/from Australia, while Pacific means flights to/from Pacific Islands
  • 365 passengers is Boeing's stated 777-300ER three-class capacity. The actual capacity of Air New Zealand's 777-300ER aircraft may vary from Boeing's figure.

Subsidiaries fleet

Aircraft In Service Orders Options Passengers

ATR 72-500 11 - - 68 (0/0/68) Domestic, major centres Operated by Mount Cook Airlines
Bombardier Q300 23 - - 50 (0/0/50) Domestic, major and minor centres Operated by Air Nelson
Beechcraft 1900D 18 1 - 19 (0/0/19) Domestic, minor centres Operated by Eagle Airways
Total 52 1 0

Fleet gallery

Image:Air New Zealand Airbus A320.JPG|Airbus A320-200 ZK-OJ? at Rarotonga International AirportmarkerImage:Air New Zealand 737 ZK-NGH Dunedin Airport.jpg|Boeing 737-300 ZK-NGH taking-off from Dunedin International AirportmarkerImage:airnz.b747-400.zk-suj.arp.jpg|Boeing 747-4F6 ZK-SUJ, landing at London Heathrow AirportmarkerImage:Air New Zealand Boeing 767 daybreak1.jpg|Boeing 767-300ER ZK-NC? landing at Auckland AirportmarkerImage:airnz.b777-200er.zk-okb.arp.jpg|Boeing 777-200ER ZK-OKB, landing at London Heathrow AirportImage:ZK-MCY.JPG|Mount Cook Airline ATR 72-500 ZK-MCY at Auckland AirportImage:Air Nelson Q300.JPG|Air Nelson Bombardier Q300 ZK-NE? at Hawke's Bay AirportmarkerImage:ZKEAPPalmNth.JPG|Eagle Airways Beechcraft 1900D ZK-EAP at Palmerston North International Airportmarker

Future fleet plans

Air New Zealand announced on 3 November 2009 that it would replace its aging Boeing 737-300 fleet with fourteen new Airbus A320-200 aircraft, with options on eleven more A320s and/or larger A321. The new aircraft, seating 171 passengers and powered by IAE V2500 engines, will take over the domestic routes operated by the 737-300 and are expected to be introduced from 2011.Boeing 737-800 on grounds of better fuel economy, and lower pricing in purchasing, and lower running costs (due to the commonality with the airlines existing A320 short-haul international fleet).Air New Zealand will also be the launch airline for the new "sharklet" winglets that are due to be added to the Airbus A320 family in 2012, decreasing fuel burn by 3.5 percent and cutting carbon emissions.XL Airways Germany A320 Flight 888T while on a test flight before its return to Air New Zealand.

The airline has ordered five Boeing 777-300ER aircraft to replace its Boeing 747-400 fleet, with options on two more.. The new aircraft are expected to be delivered from 2010. Meanwhile, Air New Zealand, due to the economic downturn and the rise in fuel prices, has stored 747-400 ZK-NBT. It has also has disposed of pioneering bio-fueled aircraft ZK-NBS to be broken up for parts - the first 747-400 to be scrapped.

Air New Zealand has ordered eight Boeing 787-9s as the launch customer for the 787-9 model, with options on eight more.. The first aircraft are expected to be delivered in 2013, replacing the Boeing 767-300ER aircraft. The airline has received delays due to Boeing delaying the aircraft for a third time. As launch customer for the 787-9, Air New Zealand is seeking compensation for these delays with the possibility of being leased the smaller 787-8 as an interim type. It has also been approached as the 787-10 launch customer when that version begins production in 2015 to take on the Airbus A350, a type that Airbus has wooed Air New Zealand with back to buying that company's products.

Recent study programmes have been underway to replace Mount Cook Airline's ATR 72-500 fleet. In October 2008, the program was suspended, while in the meantime the airline has purchased its eight leased aircraft outright giving them total fleet ownership. Possible replacement aircraft include the Bombardier Q400, the Embraer E-190 & E-195, and the ATR 72-600.


Air New Zealand or its predecessors (NAC and TEAL) have operated:

Please note this is the retired fleet only.

"The Hub"

"The Hub," Air New Zealand headquarters
The Air New Zealand headquarters, "The Hub," is a 15,600 square metre office park located at the corner of Beaumont and Fanshawe Streets in Auckland Citymarker; it includes two connected six level buildings. The facility consists of a lot of glass to allow sunlight and therefore reduce electricity consumption. The building does not have cubicle walls. Lights automatically turn on at 7:30 A.M. and turn off at 6 P.M. Sensors throughout the building can turn on lights if they detect human activity, and turn off lights if human activity is not detected for 15 minutes. The building cost $60 million New Zealand dollars to build and develop. From late September to early October 2006 the airline moved 1,000 employees from four buildings in the Auckland CBDmarker and some other buildings. "The Hub" is owned by Macquarie Goodman Property Trust. In 2006 the airline took an initial 11 year lease for 4.1 million dollars each year; the rent cost is subject to a yearly review to account for increases in property value.



Cabin classes

Boeing 777-200ER cabin with mood lighting.

Business Premier flatbed seat.

The previous Economy short-haul cabin.
On 28 June 2004, Air New Zealand released details of the upgrade to their long-haul product, which was aimed to turn around the profitability of its international services. Every seat on their Airbus A320-200, Boeing 767-300ER, Boeing 777-200ER and Boeing 747-400 aircraft is equipped with a personal LCD screen with audio video on demand. First class was removed, with an upgraded business class and a new premium economy section installed.

Business Premier (business class) features a seat that unfolds into a flat bed. The seats are configured in a herringbone layout (a variation on the Virgin Atlantic Airways Upper Class seat, which was paid licensing fees for use of the concept; similarly used on Air Canada and Cathay Pacific). Each seat has direct aisle access. This service is available on the Boeing 747-400 and Boeing 777-200ER aircraft only, on most long-haul routes and some Tasman and Pacific flights.

Business Class (Business class) Standard business class seat equipped on Boeing 767-300ER and Airbus A320-200 which are unable to take the lie flat bed but have most of the amenities provided in Business Premier Class.

Pacific Premium Economy (premium economy) is in a dedicated cabin, which shares lavatories with the Business Premier cabin, available only on the Boeing 747-400 and Boeing 777-200ER. The class has the same mood lighting, dining and wine selection and in-seat power as the Business Premier cabin. On the 747-400 the seats are wider than Pacific Class, while on the 777 the seat width is the same as in Economy but with greater pitch; all seats have more legroom than standard Economy. Following positive reviews and high demand after its introduction, Air New Zealand re-launched its Pacific Premium cabin with added business class services, including priority check-in, priority baggage handling and the same baggage allowance as Business Premier (priority baggage handling and extra baggage allowance do not apply for passengers with connecting flights to other airlines). Seat pitch is approximately .

Pacific Economy (economy class) has a new generation seat design with added space. The seats have a flexible edge seat base to provide more leg support when reclined, and an 8.4" personal LCD screen. Entertainment modules were moved to the side for more legroom. Seat pitch is up to depending on aircraft.

Space+ seating (economy class) is located toward the front of A320-200, 737-300, and 767-300ER cabins providing extra legroom for full fare paying and preferred passengers on domestic and some international services.

In-flight entertainment and magazine

Air New Zealand offers audio video on demand (AVOD) in all classes on international services on its 747-400, 777-200ER, 767-300ER, and A320-200 aircraft. The first AVOD system was introduced on all its 747's and 777's manufactured by Rockwell Collins, and the rest was manufactured by Panasonic Avionics Corporation enhanced with a touch-screen functionality.

The AVOD system, branded KiaOra, features multiple channels of video, audio, music, and games. Passengers can start and stop programs, plus rewind and fast-forward as desired. Recently, Air New Zealand has introduced a gate-to-gate in-flight entertainment experience. Passengers can start up their entertainment as soon as they boarded the plane, right until they arrive at the gate of their destination, maximizing play time especially useful for its short-haul Tasman and Pacific Island flights. Gate-to-gate IFE is not available on certain seats in economy (such as the bulkhead and emergency exit row seats), and on all Business Class seats on its 767's as they use fold-out PTV.

AVOD screen size differs every class:

  • Business Premier:
  • Pacific Premium Economy:
  • Pacific Economy:

KiaOra, the airline's in-flight magazine, was removed from International flights from March 2009. It is now only on-board on all the domestic services. As a guide on international services, there is now a brief publication named Entertainment Magazine detailing the entertainment available on the flight.

Inflight Concierge

Air New Zealand have in-flight concierge staff on selected long-haul international flights, whose function is to advise passengers personally on travel advice, onward bookings, and other services relating to their travel itinerary. The service is available on routes between Auckland and Vancouver, San Francisco and Los Angeles as well as from Los Angeles to London Heathrow v.v. and is available to all passengers on board.

Koru Lounge & International Lounge

The Koru Lounge is the name for Air New Zealand's domestic network of airline lounges in New Zealand. Internationally, it is called the Air New Zealand International Lounge.

Check-in kiosks

This was launched in October 2008 at Auckland Domestic terminal. Users use a bar code issued on line or via mobile or PDA to scan for checking in. Most business day travellers can go straight through to their departure gate if not checking in bags. Wellington and Christchurch were equipped in late November 2008 while the larger provincial cities were retrofitted with a smaller system. Smaller destinations received an ATM sized machine (for the Beech 1900D network).Check-in kiosks are manufactured by IER (


Airpoints is Air New Zealand's Frequent Flyer programme. Members earn Airpoints Dollars, which they can redeem at face value on any fare on every Air New Zealand ticketed and operated flight. Members are assigned a tier status, with increasing privileges ranging from Jade to Gold Elite.

Status Points

Air New Zealand's Airpoints members now will receive Status Points for almost every Air New Zealand flights, as well as many other flights with its Star Alliance partners. Status Points enable Airpoints members reach a higher tier status faster. Status Points will still be granted even on discount fares (such as Smart Saver and grabaseat fares) that normally do not earn Airpoints Dollars.

Codeshare agreements

As of 29 October 2009, Air New Zealand has codeshare agreements with the following airlines.


  • Best Cabin Staff Australia/NZ Region - 2009 World Airline Awards, Skytrax
  • Best Passenger Service Award - 2008 Air Transport World magazine awards
  • Best Airline to the South Pacific, Australia, and New Zealand in December 2007 by Business Traveler Magazine in the United States
  • Australasia's Leading Business Class Airline at the 14th Annual World Travel Awards 2007
  • Best Pacific Airline - 1998, 1999, 2000, 2001, 2002, 2004 TTG Annual Travel Awards
  • Best Airline to the Pacific - 1999, 2000, 2001Travel Weekly Globe Awards
  • Best Business Class Carrier, Best Check-in Staff, 1998 Executive Travel magazine awards
  • Best Airline to the Pacific - 1994, 1995, 1996 Travel Weekly Globe Awards


Zeal320 logo.

Operations subsidiaries

The following are operations subsidiaries of Air New Zealand Limited:
  • Air New Zealand Consulting
  • Air New Zealand Holidays
  • Air New Zealand Cargo

Air New Zealand has four wholly-owned subsidiary airlines:

Three are fully-integrated regional airlines Air Nelson, Eagle Airways and Mount Cook Airline which serve secondary destinations in New Zealand. Together they make up Air New Zealand Link.

  • Zeal320 was introduced to help combat increasing labour costs. Zeal320 operates Air New Zealand's trans-Tasman fleet of Airbus A320-200 aircraft under the Air New Zealand brand. On 31 July 2006, flights were re-numbered to the NZ700-999 series for Trans-Tasman services, and NZ1000 series for Domestic services. All of Air New Zealand's A320-200s were registered to Zeal320 until 26 November 2008, when ownership of the fleet was transferred back to Air New Zealand. However staff that work the A320-200 fleet are still employed by this subsidiary. This has been a bone of contention within the airline group in which these employees are paid at a lower scale than their mainline counterparts. Continued industrial action by staff employed in this subsidiary during 2009 have delayed a proposed LCC airline as a successor to Freedom Air that would have also employed the Airbus A320 on domestic routes to counter the likes of Jetstar Airways and Pacific Blue now operating in New Zealand.

Air New Zealand also uses air charter operators Air National and Vincent Aviation, complementing Eagle Airways on selected provincial routes using British Aerospace Jetstream 32, and Beechcraft 1900C aircraft respectivley.

Technical subsidiaries

The following are technical operations subsidiaries of Air New Zealand:
  • Air New Zealand Engineering Services
  • Safe Air New Zealand
  • Safe Air Australia
  • Tasman Aviation Enterprises (tae)
  • Christchurch Engine Center (50%)
  • Altitude Aerospace Interiors

Safe Air Australia is a subsidiary of Safe Air New Zealand.

Incidents and accidents

  • On 4 July 1966, an Air New Zealand Douglas DC-8 on a training flight crashed on the runway shortly after taking off, killing two of the five crew (no passengers were on board).

  • On 17 February 1979, an Air New Zealand Fokker Friendship crashed into Manukau Harbour while on final approach. One of the crew and one company staff member were killed.

  • On 29 March 1995, NZ2337 from Hamilton to New Plymouth operated by a Kiwi West Aviation Beech Queen Air B80 Excalibur for Air New Zealand crashed 13 minutes after take-off killing all six on board. The plane stalled and spun after both engines failed due to fuel starvation.

  • On 8 February 2008, a woman attempted to hijack Air New Zealand Flight 2279 from Blenheimmarker to Christchurchmarker. Though this was actually an Air National J32 on charter to replace the normal Eagle aircraft.The woman threatened Air New Zealand staff stating she had a bomb on board. Both pilots and one passenger suffered stab injuries. The aircraft landed safely and the woman was arrested.There were no injuries to the other passengers on board.

  • On 27 November 2008, (28 November New Zealand time) a leased Air New Zealand-owned Airbus A320-200 (ZK-OJL) registered D-AXLA, on a post-maintenance flight (flight GL888Tmarker) crashed into the Mediterranean Seamarker seven kilometers east of the French city of Perpignanmarker, near the border with Spain. The seven people on board were killed, including four Air New Zealand representatives. The aircraft was on lease to XL Airways Germany, a European-based airline. ZK-OJL was unique in that when sequestered to Freedom Air, was painted in a remarkable Warner Brothers cartoon character colour scheme.

Controversial topics

Outsourcing maintenance

On 19 October 2005, Air New Zealand proposed outsourcing most of its heavy maintenance on its long-haul aircraft and engines, which would result in about 600 job losses, mostly in Auckland. Air New Zealand said that there are larger maintenance providers who can provide maintenance work cheaply due to their large scale. The proposal was estimated to save $100 million over five years and came after many attempts to attract contracts to service other airlines' longhaul aircraft.

Eventually, a union proposal to save some of the remaining jobs was accepted. The proposal included shift and pay changes (most of them pay-cuts) which would allow about 300 engineers in Auckland to keep their jobs. 200 were made redundant or resigned.

Minor seating policy

In November 2005, it was revealed that Air New Zealand (along with Qantas & British Airways) has a policy of not seating adult male passengers next to unaccompanied children. The policy came to light following an incident in 2004 when Mark Wolsay, who was seated next to a young boy on a Qantas flight in New Zealand, was asked to change seats with a female passenger. A steward informed him that "it was the airline's policy that only women were allowed to sit next to unaccompanied children". Air New Zealand later admitted to having the same policy as Qantas, attracting widespread criticism.

Qantas code-share

On 12 April 2006, Air New Zealand and Qantas announced that they had signed a code-share agreement for their trans-Tasman routes and would file for authorisation from the New Zealand Ministry of Transport and the Australian Competition and Consumer Commission. The airlines maintained that they were making losses on Tasman routes due to too many empty seats, and that a codeshare would return the routes to profitability. Critics, particularly Wellington International Airportmarker and Melbourne Airportmarker, argued that the codeshare would lead to reduced passenger choice and higher airfares, and that the airlines were exploiting an effective duopoly on the Tasman routes.

On 15 November 2006 Air New Zealand announced it was withdrawing its application after a draft decision by the Australian Competition and Consumer Commission to not approve the code-sharing agreement.

Nothing to Hide campaign

On 10 May 2009, Air New Zealand launched a controversial and widely publicized TV advertising campaign, Nothing to hide.

The campaign featured more than ninety Air New Zealand staff, eight of whom were chosen for starring roles and who swapped their real uniforms for a body painted version. Chief Executive Officer Rob Fyfe made a cameo appearance in full body-paint.

The campaign was designed to differentiate Air New Zealand from low-cost competitors who levy additional charges if a passenger wants to check a bag or have a drink. Air New Zealand have airfares that include baggage allowances and refreshments.

The TV commercial was accompanied by a new in-flight safety video using the same theme. The safety video, titled Bare Essentials, is shown on all Boeing 737-300-operated flights. It features a pilot and four cabin staff. Another version was released later, this time for the Airbus A320.

The TV ad and in-flight safety video both use the track "Under My Skin" by New Zealand singer Gin Wigmore.

Both videos can be viewed on the campaign website Nothing To Hide, complete with bloopers and behind the scenes. On YouTube the TV commercial has attracted almost 4 million views and the in-flight safety video gathered over 4.5 million. The campaign has been reported by international networks such as CNN and the BBC.

Alternative propulsion

In the effort to develop an aviation biofuel, Air New Zealand and Boeing are researching the jatropha plant to see if it is a green alternative to conventional fuel. A two-hour test flight using a 50-50 mixture of the new biofuel with Jet A-1 in the number one position Rolls Royce RB-211 engine of 747-400 ZK-NBS, was completed on 30 December 2008. The engine was then removed to be scrutinised and studied to identify any differences between the Jatropha blend and regular Jet A1. No effects to performances were found. However Air New Zealand took the opportunity to retire ZK-NBS due to the economic global slowdown in 2009.


Air New Zealand is the title sponsor of the Air New Zealand Cup domestic rugby club competition. The airline also sponsors the Air New Zealand Wine Awards and the Air New Zealand Fashion Export Award.

Other major sponsorship by Air New Zealand:

See also


  1. Air New Zealand - Star Alliance Member Airline profile
  2. Does any one airline fly all the way around the world?
  3. " WE’RE COMMITTED TO OUR ENVIRONMENT." Air New Zealand. 21 (23/29). Retrieved on 26 August 2009.
  4. Air New Zealand - Official airline to Middle-earth (press release) 14 December 2002
  5. Return of Aragorn and Legolas: Air New Zealand Debuts Newest Flying Billboard 19 November 2003
  6. ANZ orders up to seven 777-300ERs to replace 747-400s
  7. Air NZ orders four more Dreamliners
  8. Air New Zealand Company History (PDF)
  9. Gibson, Anne. " Air NZ readies for headquarters shift." The New Zealand Herald. Monday 14 August 2006. Retrieved on 26 August 2009.
  10. Pae, Peter. "Air New Zealand touts being green, quirky." Los Angeles Times. 10 October 2008. 3. Retrieved on 26 August 2009.
  13. NZ CAA list of registered Airbus A320s retrieved 28 November 2008.
  14. Ban on men sitting next to children
  15. International air carriage competition
  16. Qantas Airways Ltd & Air New Zealand Ltd - Authorisations
  17. Air New Zealand's "Nothing to Hide" TV Ad Campaign goes live
  18. Air NZ staff have nothing to hide
  19. Safety In-flight - The Bare Essentials
  20. Air NZ Bare Essentials of Safety in-flight video
  22. Air NZ sees biofuel salvation in jatropha.

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