British Airways plc ( ) is
the flag carrier airline of the United Kingdom
. It is headquartered in Waterside near its main hub at London Heathrow Airport
and is the largest airline in the UK based on fleet
size, international flights and international destinations.
Its second
hub is London Gatwick
Airport
. British Airways has discontinued all direct
overseas flights from UK airports other than Heathrow, Gatwick and
London City
Airport
. BA's UK passengers originating at
non-London airports must now connect via London or use other
airlines with direct services.
The British Airways Group was formed on 1 September 1974 through
nationalisation by the Labour
Government of the time.
BA was formed from two large London-based
airlines, BOAC
and BEA, and two much
smaller regional airlines, Cambrian Airways Cardiff
and
Northeast Airlines Newcastle upon Tyne
. All four companies were dissolved on 31
March 1974 to form British Airways (BA) and almost thirteen years
later, in February 1987, the company was privatised. The carrier
soon expanded with the acquisition of
British Caledonian in 1988 and
Gatwick-based carrier
Dan-Air in 1992.
Despite being a primarily
Boeing customer,
British Airways placed a major order for
Airbus aircraft in November 1998 with the purchase of
89
A320 Family aircraft. In 2007, the
carrier placed its next major order, marking the start of its
long-haul fleet replacement, ordering
Airbus A380s and
Boeing 787s. The centrepiece of the airline's
long-haul fleet is the
Boeing
747-400; with 54 examples, British Airways is the largest
operator of the type in the world.
The formation of
Richard Branson's
Virgin Atlantic Airways in
1984 began a tense relationship with BA. In 1993, the fierce
rivalry led to "one of the most bitter and protracted libel actions
in aviation history" in which British Airways apologised
"unreservedly" for a “dirty tricks” campaign against Virgin leading
to them paying damages and legal costs. Until 2008 British Airways
was the largest airline of the UK, measured by passenger numbers.
In 2008 the airline carried 35.7 million passengers. Rival UK
carrier
EasyJet carried 44.5 million
passengers in the same year, taking the title from British
Airways.
British Airways is listed on the
London Stock Exchange and is a
constituent of the
FTSE 100 Index. On
31 March 2009 the airline celebrated its 35th anniversary.
On 12 November 2009, British Airways confirmed that it had reached
a preliminary agreement to merge with
Iberia Airlines. The combined airline will
become the world's third-largest carrier (after
Delta Air Lines and
American Airlines) in terms of annual
revenue.
History
British Airways (BA) was created in 1972, when the
British Overseas Airways
Corporation (BOAC) and
British European Airways
Corporation (BEA) managements were combined under the newly
formed
British Airways Board. This effectively made
British Airways into the national airline for the United Kingdom
and due to the lack of competition, the new company began to exert
its position and significance. BA was one of only two airlines to
operate the
supersonic Aerospatiale-BAC Concorde;
inaugurating the world's first supersonic passenger service in
January 1976. The final commercial Concorde flight from New York to
London was on 24 October 2003.
Sir John King,
later Lord King, was appointed Chairman in 1981 with the goal of
preparing the airline for privatisation. King was credited with
transforming the loss-making giant into one of the most profitable
air carriers in the world, boldly claiming to be "The World's
Favourite Airline", while many other large airlines struggled. The
flag carrier was privatised and was floated on the
London Stock Exchange in February 1987
by the
Conservative
government. In July 1987, British Airways effected the
controversial takeover of Britain's "second" airline,
British Caledonian.
During the 1990s, BA became the world's most profitable airline
under the slogan "The World's Favourite Airline".
In 1993 BA formed
British Asia Airways, a subsidiary based in the Republic of
China
(Taiwan
), to operate
between London and Taipei
. BA
also purchased a 25% stake in Australian airline
Qantas, and acquired
Brymon
Airways to form
BA Connect all in the
same year.
Lord King stepped down as chairman in 1993 and was replaced by
former deputy Colin Marshall while
Robert
Ayling took over as the CEO. Benefits under his management
included cost savings of £750m and the establishment of
Go in 1998. However, one year on, in 1999, British
Airways reported an 84 percent drop in profits, its worst since
privatisation at the time. In March 2000, Robert Ayling was removed
from his position and British Airways announced
Rod Eddington as his successor. Eddington set
about cutting the workforce further, in response to the slump
caused by the 11 September attacks in 2001. On 8 September 2004,
British Airways announced that it was to sell its 18.5 percent
stake in
Qantas.
In September 2005, new CEO
Willie Walsh, former Aer
Lingus boss, took charge of the company. In January 2008, BA
unveiled its new subsidiary
OpenSkies
which takes advantage of the liberalisation of transatlantic
traffic rights, and flies non-stop between major European cities
and the United States. On 30 July 2008, British Airways and
Iberia Airlines announced a merger
plan that would result in the two airlines joining forces in an
all-stock transaction. The two airlines would retain their separate
brands similar to KLM and Air France in their merger
agreement.
Financial performance
British Airways Financial
Performance
| Year Ended |
Passengers Flown |
Turnover (£m) |
Profit/Loss Before Tax (£m) |
Net Profit/Loss (£m) |
Basic EPS (p) |
| 31 March 2009 |
33,117,000 |
8,992 |
(401) |
(358) |
(32.6) |
| 31 March 2008 |
33,161,000 |
8,753 |
883 |
696 |
59.0 |
| 31 March 2007 |
33,068,000 |
8,492 |
611 |
438 |
25.5 |
| 31 March 2006 (Restated)* |
32,432,000 |
8,213 |
616 |
464 |
40.4 |
| 31 March 2006 |
35,634,000 |
8,515 |
620 |
467 |
40.4 |
| 31 March 2005 |
35,717,000 |
7,772 |
513 |
392 |
35.2 |
| 31 March 2004 |
36,103,000 |
7,560 |
230 |
130 |
12.1 |
| 31 March 2003 |
38,019,000 |
7,688 |
135 |
72 |
6.7 |
| 31 March 2002 |
40,004,000 |
8,340 |
(200) |
(142) |
(13.2) |
| 31 March 2001 |
36,221,000 |
9,278 |
150 |
114 |
10.5 |
| 31 March 2000 |
36,346,000 |
8,940 |
5 |
(21) |
(2.0) |
| 31 March 1999 |
37,090,000 |
8,915 |
225 |
206 |
19.5 |
| 31 March 1998 |
34,377,000 |
8,642 |
580 |
460 |
44.7 |
| 31 March 1997 |
33,440,000 |
8,359 |
640 |
553 |
55.7 |
| 31 March 1996 |
32,272,000 |
7,760 |
585 |
473 |
49.4 |
* Restated for the disposal of the regional business of BA
Connect.
Destinations
British Airways serves nearly 150 destinations, including 6
domestic. Along with
Delta Air
Lines,
Emirates,
Korean Air,
Malaysia
Airlines,
Qantas and
South African Airways - is one of only
seven airlines that fly to all six inhabited continents.
Fleet
Current fleet
With the exception of the
Boeing 707 and
Boeing 747 from BOAC, the airline as formed in 1972-4 inherited a
mainly UK-built fleet of aircraft. The airline introduced the
Boeing 737 and Boeing 757 into the fleet in the 1980s, followed by
the Boeing 747-400,
Boeing 767 and Boeing
777 in the nineties. However, with the exception of 29 of its 777
fleet, it has often equipped its aircraft with British-made
Rolls-Royce engines, examples
including the
Trent 800 on its Boeing
777s, the
RB211-524 on its
747-400s and 767s, and RB211-535s on its 757-200s. Boeing-built
aircraft for British Airways are allocated the
customer code 36,
which appears in their aircraft designation as a suffix, such as
737-436, 747-436, 777-236.
Although it had a large Boeing fleet it has always operated other
aircraft. British built aircraft were transferred from BEA (e.g.
Trident) and BOAC (e.g.
VC10), and in
the 1980s the airline bought the
Lockheed L-1011. It has also acquired
through the buyout of British Caledonian Airways in the 1980s the
McDonnell Douglas DC-10 and
Airbus A320. In the late 1990s British Airways placed its own first
direct Airbus order, for over 100 A320/A319s to replace its own
aging fleet of Boeing 737s. In September 2007 BA placed its first
order for long-haul Airbus jets, 12 Airbus A380s with 7
options.
The British Airways fleet includes the following aircraft in
September 2009:
British Airways Fleet
| Aircraft |
In Service |
Orders |
Options |
Purchase Rights |
Passengers
(First/Club World/World Traveller Plus/World
Traveller) |
Notes |
| Airbus A318 |
2 |
0 |
16 |
0 |
32 (0/32/0/0) |
Dedicated Service
London City Airport - New York JFK |
| Airbus A319 |
33 |
0 |
117 (0/0/28/89) |
|
| Airbus A320-200 |
36 |
9 |
155 (0/0/0/155)
134 (0/0/40/94) |
|
| Airbus A321-200 |
11 |
0 |
165 (0/0/43/122) |
|
| Airbus A380-800 |
0 |
12 |
7 |
0 |
TBA |
Entry into service: 2012 BA deferred 6 A380s by an average of 5
months, the other 6 until 2016 |
| Boeing 737-400 |
19 |
0 |
0 |
0 |
147 (0/0/0/147)
142 (0/0/10/132)
117 (0/0/50/67) |
Exit from service: 2016 |
| Boeing 747-400 |
50 |
0 |
0 |
0 |
299 (14/70/30/185)
337 (14/52/36/235) |
| Boeing 757-200 |
7 |
0 |
0 |
0 |
173 (0/0/35/138) |
Exit from service: 2009/2010 (cargo conversion) |
| Boeing 767-300ER |
21 |
0 |
0 |
0 |
189 (0/24/24/141)
243 (0/0/50/193) |
|
| Boeing 777-200 |
3 |
0 |
0 |
0 |
220 (17/48/24/127) |
|
| Boeing 777-200ER |
43 |
0 |
0 |
0 |
220 (13/48/32/127)
278 (0/48/24/206) |
|
| Boeing 777-300ER |
0 |
6 |
4 |
0 |
TBA |
First aircraft to enter service: June 2010
Last aircraft to be delivered February 2012 |
| Boeing 787-8 |
0 |
8 |
18 |
10 |
183 (0/42/51/90) |
Entry into service: 2012 |
| Boeing 787-9 |
0 |
16 |
TBA |
Entry into service: 2014 |
| Total |
225 |
51 |
45 |
10 |
|
In August 2009, the average age of British Airways fleet was 11.4
years.
Aircraft operated
British Airways has operated the following aircraft. Models dated
to 1974 were acquired with the merger of BOAC and BEA to form
British Airways, and DC-10, along with certain 747 and BAC
One-Eleven aircraft, were acquired with the takeover of British
Caledonian in 1987.
Future aircraft
British Airways has 32 outstanding options with Airbus, which may
be taken as any member of the A320 family. Secured delivery
positions on 10 Boeing 777 aircraft are held.
On 27 March 2007, British Airways placed a firm order for four
777-200ER aircraft with an option for four more, with the order
totalling more than US$800 million at list price. The company has
stated that these are for fleet expansion. BA's first batch of 777
were fitted with
General Electric
GE90 engines, but BA switched to
Rolls-Royce Trent 800s for the most recent
16 aircraft. This has been continued with the most recent four
orders as Trent 800 engines were selected as the engine
choice.
On 27 September 2007, BA announced their biggest order since 1998
by ordering 36 new long-haul aircraft. The company ordered 12
A380 with options on a further seven,
and 24 Boeing 787s with options on a further 18.
Rolls-Royce Trent engines were selected
for both orders with Trent 900s powering the A380s and Trent 1000s
powering the 787s. The new aircraft will be delivered between 2010
and 2014.
The Boeing 787s will replace 14 of British
Airways' Boeing 767 fleet and the Airbus A380s will replace 20 of
BA's oldest Boeing 747-400s and will most likely be used to
increase capacity on routes to Bangkok
, Cape Town
, Hong
Kong
, Johannesburg, Singapore
, and Sydney
from London
Heathrow.
On 1
February 2008, it was announced that BA had ordered two Airbus A318s to operate a premium service
out of London City
Airport
(LCY) to New
York
. The two A318s used for the service are
fitted out with 32 lie flat beds in an all business class cabin,
and the service began in September 2009. The A318 is the largest
aircraft able to operate out of London City Airport. On 4 February
2008 the engine selection was announced as the
CFM International CFM56. Most of
BA's fleet of A320 family aircraft are powered by
International Aero Engines
V2500, however these engines are not available to power the
A318. It was subsequently announced that, because of runway length
limitations at LCY, this route will include a westbound fuel
stop.
On 1 August 2008, BA announced orders for six
Boeing 777-300ER and options for four more as an
interim measure to cover for delays over the deliveries of their
787-8/9s. On 12 January 2009 CEO Willie Walsh stated that BA's
purchase of six 777-300ERs did not indicate that they had ruled out
purchasing the A350 for their fleet renewal program and "that the
airline expects to reach a decision towards the end of the
year."
Marketing
The musical theme predominantly used on British Airways advertising
is "
The Flower Duet" by
Léo Delibes. This, and the slogan "The
World's Favourite Airline" were introduced in 1989 with the launch
of the iconic
"Face" advertisement. The
slogan was dropped in 2001, after having been overtaken by
Lufthansa in terms of passenger numbers. However, "Flower Duet" is
still used by the airline, and has been through several different
arrangements since 1989. The recent version of this melody was
shown in 2007, with a new slogan, "Upgrade to British
Airways".
The advertising agency used for many years by BA was
Saatchi & Saatchi, who created
many of the most famous advertisements for the airline. It created
the influential "Face" commercial for the airline; following the
termination of its relationship with BA, it also made an imitation
of this commercial for rival
Silverjet in
2007. As of February 2007, BA's advertising agency is
Bartle Bogle Hegarty.
Prior to "The World's Favourite Airline", advertising slogans
included:
- "The World's Best Airline".
- "We'll Take More Care Of You".
- "Fly the Flag".
Online, the value of the British Airways Brand was pushed in 2002
as that the company was able to buy its acronym,and its
IATA Airline code
the letters "BA" as their
internet
domain ba.com. The domain was previously owned by
Bell Atlantic. Only four Airlines (AA, BA, LH,
RJ, XL) and few companies own a two-letter domain name.
British
Airways is the official airline of the Wimbledon
Championship tennis tournament
, and the official airline and tier 1 partner of the
2012 Summer
Olympics.
Tail fins
Since its formation in 1974, though to a limited extent until all
aircraft were repainted, British Airways' aeroplanes carried a
Union Flag scheme painted on their tail
fins. The original predominantly red tail scheme was changed with
the launch of a new livery designed by the New York design agency,
Landor Associates. The new tail was predominantly dark blue and
carried the British Airways Coat of Arms. On 10 June 1997 there was
a highly controversial change from the use of the
British
colours to ethnic logos and abstract world images,
Delftware or
Chinese
calligraphy for example. All the designs related to countries
on the company's network of routes. This caused problems with
air traffic control: whereas
previously controllers had been able to tell pilots to follow a BA
plane, they were now harder to visually identify because each plane
was painted in a range of different colours and colour
schemes.
Several people spoke out against the change from the traditional
Union Jack Scheme, including the former Prime Minister
Margaret Thatcher; BA's traditional
rivals, Virgin Atlantic, quickly adopted the British flag along
with the slogan "Britain's national flagcarrier". On 6 June 1999,
BA CEO Bob Ayling announced that all BA planes would be repainted
with the Union Flag, based on a design first used on
Concorde.
Cabins
United Kingdom
UK Domestic seat pitch is 31" on all aircraft and
the seats are in a one-class configuration. Food on these services
depends on the destination and time of day. On all UK Domestic
services before 10am, a hot breakfast meal is served and after 10am
there is a drinks service with a light snack. The exception is for
Scottish flights to and from Heathrow in the evening, where a meal
size salad is served.
Business UK has exactly the same service (same
cabin) as UK Domestic, with a fully flexible ticket and lounge
access.
Europe
Euro Traveller seat pitch is 31", except on Boeing
757 aircraft where it is 32" and Airbus A321 aircraft where it is
30". Food on board depends on the destination "band" (e.g. Band 1
to Paris, Band 3 to Rome, Band 4 to Athens). In-flight
entertainment is offered on Band 4 flights on 767-300
aircraft.
Club Europe is the short-haul
business class product offered by British
Airways on all short-haul flights (except within the UK).
Passengers have access to business lounges at most airports and are
also served a full English breakfast in the mornings or 'extended
breakfast' on later flights (ham, salami etc) and afternoon tea
later in the day. Seat pitch is 31" on most aircraft, but on the
Boeing 757 fleet it is 36-37". Club Europe currently offers the
same number of seats across as Euro Traveller but the middle seats
are kept free. Starting 2 September 2009, Club Europe has seats in
a 2-3 configuration on narrow-body aircraft - this change is being
implelented progressively across the fleet. The middle seat is also
kept free. Club Europe was originally lanuched on the 5 Janaury
1988 along with Club World.
International

World Traveller cabin
FIRST is the long-haul
first class product on British
Airways and is offered only on BA's Boeing 747 and Boeing 777
aircraft. There are 14 private "demi-cabins" with beds, in-seat
power for laptops, personal phones, and entertainment facilities.
Menus are upgraded from Club World and offer greater choice and
quality. Some airports boast dedicated First check-in desks but in
airports without a dedicated First check-in, passengers use Club
World check-in. BA have announced that a long-awaited upgrade to
the First cabin will be installed in September 2009, with a minor
refresh taking place immediately. This has also seen the
introduction of a private concierge service provided by
Quintessentially. The last major First cabin update was back in
1996.
Club World is the long-haul
business class product of British Airways.
Passengers have access to business lounges at most airports and an
arrivals lounge at Heathrow Terminal 5. On 13 November 2006,
British Airways launched a new Club World service (termed Next
Generation New Club World), offering larger seats and a service
revamp. The Club World service provides a wide, long fully flat bed
( long in Next Generation New Club World cabins when in Z-bed
position, which is not fully flat, the flat bed is still 6 feet),
with 24 seats on the 767-300ER (New Club World), either 40 or 48
seats on the 777-200 (New Club World), and, since 2007, either 52
or 70 seats on the 747-400 (Next Generation New Club World). Club
World was originally launched on the 5 Janaury 1988 along with the
original Club Europe.
World Traveller and
World Traveller
Plus are the two main economy classes offered
internationally on British Airways. World Traveller is
standard economy and offers a 31" seat pitch.
World Traveller also offers seat-back entertainment systems, free
meals and drinks and a fully adjustable headrest. World Traveller
Plus is British Airways'
premium
economy offering and, in comparison to World Traveller, boasts
a larger (38") seat pitch, fewer seats abreast, two armrests per
seat, added recline and in-seat laptop power. World Traveller Plus
is situated in a separate cabin from World Traveller and in a
quieter location in the aircraft.
Special cabin configuration
Spacing onboard aircraft in order to maximise the economics of a
flight has become increasingly competitive. In 2001, British
Airways became the first carrier to introduce a ten abreast economy
class configuration on the Boeing 777, an aircraft which had been
designed for nine abreast seating. This utilised specially built
narrow seats and aisles, and was applied to three GE-engined
777-200ERs used predominantly on Caribbean routes, but sometimes
flown to and from Florida. Since BA piloted this development, the
configuration has been emulated by
Emirates Airline,
Air
France,
KLM and
China Southern Airlines. British
Airways has since removed this unpopular configuration, returning
to standard nine abreast seating.
Airport lounges
British Airways operate different types of lounge for passengers
travelling in the premium cabins and passengers with status.
The
Concorde Room at New York JFK
Terminal 7 will be refurbished to the same standard
as the Concorde Room at Heathrow Terminal 5A. First lounges
are being replaced by Galleries First lounges. Terraces and
Executive Club lounges are being replaced by Galleries Club
lounges. The Gate 1 lounge at Heathrow Terminal 4 will be closed
when the three remaining BA long-haul services move to Heathrow
Terminal 3 on 29 October 2009. At the same time, a new Galleries
First lounge will open in Heathrow Terminal 3 to complement the
existing Galleries Club lounge.
At airports in which BA does not operate a departure lounge, a
third party departure lounge is usually provided for premium/status
passengers. A third party arrivals lounge is provided at London
Gatwick Airport within the Sofitel hotel.
Operations
British Airways holds a
United Kingdom Civil
Aviation Authority Type A Operating Licence, and is permitted
to carry passengers, cargo and mail on aircraft with 20 or more
seats.
BA is
based at London
Heathrow Airport
in west London, England. It also has a major
presence at London Gatwick Airport
and at one time they had a significant hub at
Manchester
Airport
. However, this was stopped when British
Airways sold their sub company, BA Connect, in common with
operations from other UK airports, which are now served only as
spokes from the London hubs. BA has succeeded in dominating
Heathrow to the point that the airport is commonly referred to as
Fortress Heathrow within both the airline and its
competitors.
As an incumbent airline, BA had
grandfather clause to around 40% of
all landing and taking off flight slots at Heathrow, many of which
are used for the lucrative trans-Atlantic market. Some competitors,
such as Virgin Atlantic and bmi, assert that this stifles
competition and some political think-tanks recommend an auction of
slots. In recent years British Airways has been buying slots from
other airlines including
United
Airlines,
bmi,
Brussels Airlines and
Swiss International Air Lines,
and now owns about 40% of slots at Heathrow.
BA CityFlyer is a subsidiary with Avro RJ aircraft based in London City
Airport
. BA CityFlyer operates around 250 flights
per week from London City Airport.
Despite
being the National Carrier of the United Kingdom, British Airways
does not operate flights to or from Wales
and Northern
Ireland
and services to all airports 'north of Watford Gap' were severely
truncated in March 2007. On 27 March 2008, BA moved almost
half of their Heathrow operating staff, equipment, and aircraft to
the new Terminal 5. All BA flights will operate out of T5 by late
2009, except some service flights which will operate out of
Terminal 3. T3 British Airways operations include long-haul
codeshare flights and the European flights which are operated by
Boeing 757 aircraft.
Codeshare agreements
Other than codesharing with
oneworld
alliance members, British Airways also codeshares with:
- Aer Lingus -
connecting flights from London Heathrow
to Belfast, Cork, Dublin and Shannon and from
London
Gatwick
to Dublin
- bmi - on the ex
BMED routes to Almaty
, Baku
, Bishkek
, Tbilisi
, Yerevan
, Tehran
, Aleppo
, Damascus
, Beirut
, Amman
, Addis Ababa
, Khartoum
and Freetown
- Brussels
Airlines - on flights between London Gatwick
and London Heathrow
to Brussels
- Caribbean
Airlines - on flights between London Gatwick
and Port-of-Spain
- Flybe - to and from Manchester,
Birmingham, London Gatwick and Edinburgh, following Flybe's
takeover of BA Connect
- Loganair - for connecting flights
through Aberdeen, Edinburgh and Glasgow
Subsidiaries, franchisees and shareholdings
Subsidiaries
British
Airways previously was the full owner of Airways Aero Associations
Limited, which operates the British Airways flying club and
runs its own aerodrome under the British Airways brand at Wycombe Air
Park
, High
Wycombe
. With the creation of
OpenSkies between Europe and the United States in
March 2008, British Airways has a new subsidiary airline called
OpenSkies (previously codenamed "Project Lauren"). The airline
started operations in June 2008, and now flies from Paris to New
York, JFK Airport.
The former BEA Helicopters was renamed
British Airways Helicopters in
1974 and operated passenger and offshore oil support services until
it was sold in 1986.
Franchisees
- Comair, based in South
Africa, franchisee since 1996.
- Sun Air, based in
Denmark, franchisee since 1 August 1996.
Shareholdings
BA owns a 13.5% stake in Spanish airline Iberia. It raised its
stake in Iberia from 9% to 10% by purchasing American Airlines'
remaining shares. BA increased this further in March 2008 to a
13.5% stake, giving British Airways the right to appoint two board
members. On 30 July 2008, British Airways and Iberia announced a
merger plan that would result in the two airlines joining forces in
an all-stock transaction. The two airlines would retain their
separate brands similar to KLM and Air France in their merger
agreement.
BA obtained a 15% stake in
Flybe when it sold
its regional UK operation BA Connect to FlyBe in March 2007. The
airline also owns a 10% stake in InterCapital and Regional Rail
(ICRR), the company that manages operations of
Eurostar Ltd., ICRR members also
include
SNCF,
NMBS/SNCB and
National Express Group. Eurostar (UK)
is the UK arm of
Eurostar, the
cross-Channel rail operator.
Cargo
BA is, through its subsidiary British Airways World Cargo, the
world's twelfth-largest
cargo airline
based on total freight tonne-kilometers flown. BA World Cargo has
global freight opportunities through the British Airways flight
routes. In addition to the main fleet, BA World Cargo
wet lease three
Boeing
747-400F aircraft from
Global
Supply Systems on a multi-year basis, as well as utilising
space on dedicated freighters operated by other carriers. Dedicated
freighter services gives British Airways World Cargo the
opportunity to service destinations that are not available on their
passenger route network.
British Airways opened a World Cargo centre at Heathrow in the late
1990s. As an advanced automated freight handling centre, it can
handle unusual and premium cargo, and fresh produce, of which it
handles over 80,000 tons per year. BA World Cargo also handles
freight at London's Gatwick and Stansted airports, and, through its
partner British Airways Regional Cargo, at all of the main regional
airports throughout the UK.
Loyalty programmes

British Airways Executive Club
logo
Executive Club
The Executive Club is British Airways' main frequent flyer
programme. It is part of the network of frequent flyer programmes
in the Oneworld alliance. The Executive Club has three tiers of
membership: Blue, Silver, Gold. The benefits of the Silver and Gold
cards include access to airport lounges and dedicated reservation
lines. Unlike most airlines' frequent flyer programmes, the
Executive Club keeps separate account of the redeemable
BA
Miles and the loyalty
Tier Points. Flying
in higher Classes of Service, i.e. Premium Economy, Business or
First, will earn extra BA Miles and Tier Points. As of August 2009,
Tier Points can be earned on any flight, including discounted
economy fares.
Discounted economy fares will only earn 25% BA Miles. Membership of
the Executive Club will be extended annually upon attaining the
relevant number of Tier Points. For instance, to maintain the
Silver Executive Club will require 4 Premium Economy Returns
between the UK and the US Eastern Seaboard.
The number of tier points required for Silver and Gold card
membership varies substantially between countries leading to some
passengers changing their address to a European country in order to
qualify for membership with fewer tier points.
Redeemable miles expire after 36 months of inactivity.
Premier
BA operates an invitation-only Premier programme which gives more
benefits than the Executive Club Gold Card scheme. It is given only
by the BA board and has 1,200 members.
Incidents and accidents
- In
November 1974, British Airways Flight 870 from Dubai
to Heathrow
, operated by a Vickers
VC10, was hijacked in Dubai, landing at Tripoli
for refuelling before flying on to Tunis.
One hostage was murdered before the hijackers eventually
surrendered after 84 hours. Captain Jim Futcher was awarded the
Queen's Gallantry Medal, the
Guild of Air
Pilots and Air Navigators Founders Medal, the British Air Line Pilots
Association Gold Medal and a Certificate of Commendation from
British Airways for his actions during the hijacking, having
returned to the aircraft to fly it knowing the hijackers were on
board.
- On 10
September 1976, a Trident 3B
on British Airways Flight 476, flying from London Heathrow to
Istanbul collided in mid-air with an Inex
Adria DC9-32 near
Zagreb
, Croatia
, resulting in the 1976 Zagreb
mid-air collision
. All 54 passengers and 9 crew members on the
BA aircraft died. This is the only fatal accident to a British
Airways aircraft since the company's formation in 1974.
- On 24
June 1982, Flight 9, a
Boeing 747-200, G-BDXH, City of Edinburgh flew
through a cloud of volcanic ash and dust from the eruption of
Mount
Galunggung
, causing
extensive damage to the aircraft, including the failure of all four
engines. The crew managed to glide the plane out of the dust
cloud and restart all four of its engines, although one later had
to be shut down again. The aircraft made an emergency landing at
Halim Perdanakusuma International
Airport
just outside Jakarta
. No-one was injured.
- On 10
June 1990, Flight 5390,
a BAC One-Eleven flight between
Birmingham
and Málaga
, suffered a
windscreen blowout due to the fitting of incorrect bolts the
previous day. The Captain suffered major injuries after
being partially sucked out of the aircraft, however the co-pilot
landed the plane safely at Southampton Airport
.
- On 2
August 1990, Flight 149
landed at Kuwait International Airport
four hours after the Iraqi invasion of Kuwait,
leading to the capture of the passengers and crew, and the
destruction of the aircraft.
- On 11
December 2000, British Airways Flight 2069 from London Gatwick
Airport to Nairobi
experienced a hijack attempt whilst flying over
Sudan
. A Kenyan student with a mental illness
burst into the cockpit of the Boeing 747. As three crew fought to
restrain the man, the auto-pilot became disengaged and the jet
dropped with 398 passengers on board. However, with the help of a
couple of passengers, the pilots recovered the aircraft,
successfully restrained the Kenyan with handcuffs and the plane
landed safely. Passengers aboard the plane included English singer
and Roxy Music frontman, Bryan Ferry and socialite Jemima Khan.
- On 19 February 2005, the No. 2 engine of a Boeing 747-400
G-BNLG surged and suffered internal damage just after take
off from Los
Angeles
on a flight to London Heathrow with 16 crew and 351
passengers on board. The crew shut the engine down and
continued the climb and continued the flight, in line with BA's
standard operating procedures for 4 engined aircraft. Because it was unable
to attain normal cruising speeds and altitudes, the aircraft
diverted to Manchester Airport
, England. The United States Federal Aviation
Administration had been critical of the Captain's decision and
accused BA of operating the aircraft in an non airworthy condition.
In June 2006 the UK Air Accidents Investigation Branch recommended
that the UK and US authorities review the policy on flight
continuation and give clear guidance. This has not happened but the
FAA have accepted the United Kingdom Civil
Aviation Authority’s determination that the aircraft was
airworthy.
- On 17
January 2008, British Airways Flight 38
, a Boeing 777-200ER
flying from Beijing to London, crash-landed
approximately short of London Heathrow Airport's runway 27L, and
slid onto the runway's threshold. This resulted in
damage to the landing gear, the wing roots, and the engines,
resulting in the first hull loss of a Boeing 777. There were 136
passengers and 16 crew on board. 1 serious and 12 minor injuries
were sustained. The initial report from the Air Accidents Investigation
Branch stated that the engines repeatedly failed to respond to
commands for more thrust from both the
autothrottle system and from manual
intervention, beginning when the aircraft was at an altitude of and
from touchdown. An adequate fuel quantity was on board the aircraft
and the autothrottle and engine control commands were performing as
expected prior to, and after, the reduction in thrust. In September
2008, it was revealed that ice in the fuel might have caused the
crash. In early 2009, Boeing sent an update to aircraft operators,
identifying the problem as specific to the Rolls-Royce engine
oil-fuel flow heat exchangers.
References
- " British Airways to sell its Qantas stake."
Airline Industry Information. 2004-09-08. Retrieved
2009-05-25.
- BA Shares British Airways shareholder 'Reports
& Accounts' Archive
- British Airways historic fleet at airfleets.net. Retrieved
2009-11-20
- Flight International, 2005-07.
- Flight International, 2007-01-23
Bibliography
External links