Cyberjaya is a new planned
township with a science park as the core that forms a key part of
the Multimedia Super
Corridor in Malaysia.
located in the district of Sepang, Selangor and is
situated about 50 km south of Kuala Lumpur, the capital of Malaysia.
aspires to be known as the Silicon Valley of Malaysia.
The official opening ceremony for Cyberjaya
held in May 1997 by then Prime
, Mahathir bin
The idea of an IT-themed city, Cyberjaya, arose out of a study by
management consultancy McKinsey for the Multimedia Super Corridor
commissioned by the Federal Government of Malaysia in 1995. The
implementation agency was the Town & Country Planning
Department of the Ministry of Housing and Local Government.
catalyst is the agreement by NTT in 1996 to site an R&D center
at a site to the west of the new Malaysian administration center,
Multimedia Development Corporation (then known as MDC), the agency
overseeing the implementation of the MSC was located in Cyberjaya
to oversee the creation. The real estate implementation was
privatized to Cyberview Sdn Bhd (Cyberview)
in early 1997. At the
time, Cyberview was set up a joint-venture comprising entities such
as Setia Haruman Sdn Bhd (SHSB), Nippon Telephone and Telegraph
(NTT), Golden Hope
, Permodalan Nasional Berhad
Kumpulan Darul Ehsan Berhad (KDEB), representative of the Selangor
Government. SHSB, a consortium comprising Renong, Landmarks, MKLand
and Country Heights, was asked to take the lead regarding the
development. Federal government linked companies Telekom Malaysia
and Tenaga Nasional
were conscripted to provide
the telecommunication and power supply infrastructure. The
ambitious plan was to develop the first phase, comprising 1,430
hactares by year 2006, with the remaining 1,460 hectares to be
developed after year 2011. The engineering management consultant,
Pengurusan Lebuhraya Bhd (now acquired by Opus International
Malaysia) was appointed to manage the construction of utilities and
infrastructure, overseeing major construction firms of Peremba and
United Engineers Malaysia
The central theme for the development is providing a quantum jump
in standards, summarized as follows:
- a leading edge multimedia centre that will attract world-class
- sophisticated and state-of-the-art integrated infrastructure
and IT system; and
- sophisticated and efficient transportation systems with an
emphasis on public transport
However, due to the late 1997 Asian financial crisis, the
undertaking was deemed no longer viable and necessitated the
Government taking over of the 55% and 15% stake in Cyberview shares
held by SHSB and NTT respectively via the Ministry of Finance Inc
(MOF Inc). The transaction gave MOF Inc a 70% stake and Cyberview
has remained a government-owned company ever since. Cyberview then
entered into an agreement with SHSB with shareholders comprising
Country Heights Holdings Berhad (CHHB), Landmarks, Menara Embun (an
MKLand Controlled Company) and Renong (now UEM World) with equal
shares of 25%; granting SHSB the right to develop Cyberjaya as the
master developer, while Cyberview became the landowner. In 2004,
CHHB and Landmarks sold their equity interest in SHSB to
MKLand-controlled companies, namely Modern Eden (12.5%), Impressive
Circuits (12.5%) and Virtual Path (25%), resulting in
MKLand-controlled companies becoming the majority shareholder of
SHSB. Due to SHSB's shareholders' reluctance to inject their own
reserves into SHSB and the company's practice of awarding contracts
at high premiums, SHSB had to take up substantial loans. This has
led to its gearing ratio ballooning to an unsustainable amount.
Cyberview was then asked by the Government to rescue the ailing
SHSB that led to Cyberview's expanded role.
Cyberview's role grew to include implementing various development
and government initiatives, while SHSB carried on its role as the
master developer. In addition to this, Cyberview was also tasked to
undertake city-wide maintenance and spearhead investor interface
and community-centric programmes in Cyberjaya.
Spanning an area of about 28.94 square kilometres (7,000 acres),
the town is the nucleus of the Multimedia Super Corridor (MSC) or
now known as MSC Malaysia. The site for Cyberjaya was primarily
undeveloped land consisting of oil palm plantations. It has since
seen extensive building activities including a boutique hotel,
numerous commercial buildings, offices for MSC Status companies;
universities, a community club and the headquarters for the local
It was built to be the city of the future, but no actual goals
towards this end have been announced. The Multimedia Development
Corporation (MDeC) (formerly MDC), the agency tasked with
spearheading the MSC's progress also has its headquarters in the
heart of Cyberjaya.
Office and commercial facilities
A number of companies who qualify for MSC incentives have relocated
their operations to Cyberjaya. Among them are Dell, HP, DHL,
Satyam, Wipro, HSBC, Ericsson, Motorola, OCBC, BMW, IBM, Shell IT,
EDS, Monster.com, Vivanova Systems, the Response Centre of The Anti
Money Laundering Network and others. Currently, over 500 MSC Status
companies have located their operations here, making the township a
rapidly growing area.
An early component of Cyberjaya was the Multimedia University
, known locally
as MMU. The university's enrolment in Cyberjaya is currently about
20,277 students. Approximately 19% of these are international
students from 80 countries. Faculty departments include
Engineering, Information Technology, Creative Multimedia and
Management. Like Cyberjaya, MMU turned 10 in 2007. Its Cyberjaya
campus opened in Malaysia's first intelligent city of Cyberjaya, on
8 July 1999
. This campus
was the brainchild of the country's fourth Prime Minister
, Tun Dr Mahathir Mohamad
, as a center of learning
and research for the Multimedia Super Corridor
750 km² area designated as the country's high-tech research
and industrial area. The relationship between the campus and the
MSC is intended to be similar to the relationships U.C. Berkeley and
University share with the Silicon Valley.
Later, he requested the management to
change the name of Universiti Telekom to Multimedia University.
Within the first five years of its founding, the university's total
student population grew beyond 10,000 in both campuses.
The university is a member of LAOTSE
international network of leading universities in Europe
The population received a boost when the Limkokwing
University of Creative Technology
opened. It now has about
9,000 students including foreign students from more than 60
countries around the world.
Recent additions to Cyberjaya in 2006 includes the Cyberjaya
University College of Medical Sciences
which has recently
opened for enrolment. Also, there is a Sekolah Seri Puteri
which is a National
Secondary Full Boarding School (Malay: Sekolah Berasrama
To cater for schoolgoing children of the general population of
Cyberjaya, there are also primary Sekolah Kebangsaan Cyberjaya
& secondary (Sekolah Menengah Cyberjaya) public schools
provided in Cyberjaya. The student population is about 350 and 750
for the primary & the secondary schools respectively.
As an emerging township, Cyberjaya now has a Police Station
Complex, and a Fire Station (Bomba). Apart from that, other public
amenities which are already completed includes a small recreational
park just next to Multimedia University
, the Cyberjaya Community
, the Sports Arena (which offers outdoor sports
facilities), bus shelters, pedestrian walkways and signalised
pedestrian crossing at road junctions and more than 700 free
The Cyberjaya Lake Gardens is a 'green lung' for Cyberjaya.
Presently, about of the land has been developed with facilities
including Visitor's Information Centre, Boardwalk, Look-Out Tower,
children's playground, of main lake and of natural and wetland. The
Lake Gardens is now gaining popularity amongst the local community.
Many community events including fishing competitions have attracted
thousands to this lake to participate. In September 2007, the
Cyberjaya 50th Merdeka Carnival Celebration has attracted more than
4,000 anglers and it was registered as the biggest fishing
competition by the Malaysia Book of Records.
Other outdoor recreational facilities include the mini park,
located adjacent to the Multimedia University; the 3.5 km
promenade area next to the Putrajaya Lake and the Sports Arena
which offers more than 360 free parking bays, 1 basketball court, 1
tennis court, 2 futsal courts, a football field and a small food
For indoor recreational facilities, the Cyberjaya Community Club,
developed by Cyberview, has been the point of congregation for many
including some from outside Cyberjaya. With 2 futsal courts, 2
badminton courts, a gymnasium and 2 squash courts; all indoor and
outdoor recreational facilities including basketball court, 2
tennis courts, swimming pool, a go-kart circuit and golf driving
range; it is a hive of activities, especially after 5.30 pm.
While some companies in Cyberjaya operate 24 hours a day, nightlife
in Cyberjaya can be further improved. There is Hops and Grapes (a
pub located at Century Square) and Treehaus (at Cyberview Lodge
Resort and Spa
). The Coffee Shop franchise "Old Town White Coffee
" has also
entered the F&B scene at Prima Avenue
and its operated 24/7. Hassan's Cafe and D'Arif are the other 2
food outlets which operate 24/7.
Latest additions to the Cyberjaya night scene are Buddies Cafe,Mak
Teh,JS Maju and RIM, these are shoplets owned by the Malaysian
Indian Muslim community, they are opened 24/7 as well. One can
enjoy late night gathering sessions with friends or just simply a
meal for many who work the night shifts in the various
multinational companies around Cyberjaya.
The completion of the KL-Putrajaya Highway
in December 2007 has cut short
the travelling time by car from Kuala Lumpur to Cyberjaya to 20
minutes. The KL - Putrajaya Highway allows motorists from Kuala
Lumpur and various other places along its alignment to get to
International Airport (KLIA)
within 30 minutes. The Highway
which ends at the Putrajaya Utama toll plaza links up to the
which will then give motorist only another 10 minutes
to get to KLIA. However, one still needs about 30 minutes to travel
to KLIA from Cyberjaya. Drivers also have a toll-free alternative
route now with the completion of the B15 Road extension that passes
through Dengkil and Bandar Baru Salak Tinggi. The North-South
Expressway Central Link (also known as ELITE Highway
) and the
North Klang Valley
will make the travelling time from Cyberjaya to Port
Klang, the nation's main port to be less than one hour.
Other than the above mentioned highways, Cyberjaya is also linked
to other major towns by expressways including Damansara-Puchong
, South Klang Valley Expressway
and the North South Expressway (NSE)
provides express rail link (ERL) transit service to
Cyberjaya and Putrajaya. Due to the closeness of the these two
cities, both share the same station which is located in Putrajaya.
There are feeder buses that run from the Putrajaya Sentral to rest
of Putrajaya and Cyberjaya. These buses are timed to match with the
timing of the train services and cost RM1 for travel within the
To further improve the accessibility to the city, especially for
the working population, Cyberview has initiated the Cyberjaya
Dedicated Transportation System, with routes running to important
hubs within the Klang Valley, Banting, Klang and Seremban. The
service runs 24-hours, 7 days a week and the buses are equipped
with state-of-the-art tracking devices and monitoring systems to
help ensure timeliness of the service and passenger safety.
To improve the internal transportation system within the city,
Cyberview has launched a free Park & Ride system which operates
a viable alternative for those wishing to park at the designated
free parking areas in Cyberjaya and commuting to the various areas
of the city.
Cyberjaya also features a single bus terminal, known as the
Cyberjaya Transport Terminal. Taxis are also available at the
Cyberjaya Transport Terminal.
neighbouring transportation hub of Putrajaya Sentral provides
conventional bus routes from Bandar Utama (U43) and Serdang KTM
Komuter (U42); Express Bus Route to
Jalan Sultan Mohamad, Kuala Lumpur (E1) and the Local Bus
(T429) as a
feeder service from Putrajaya Sentral
As of 2005, Cyberjaya still lacks significant residential
properties apart from the D'Melor condos, the Cyberia condo and
townhouses. This results in de-population of the area when office
workers commute home every night.
However, this issue will be resolved soon with the launch of more
than 900 units of affordable housing comprising of various type
houses by Cyberview. This development, which will be developed in
phases, is expected to have a population of more than 3,600
residents once it is fully developed.
The Cyberview Lodge Spa Resorts also have a few Villas managed by
them, which are situated just across the road from the Spa Hotel.
The name of the Villas is Cyberview Garden Villas
They offer apartments for both short and longer stays. The hotel
reception has all the required information.
Most people living in Cyberjaya are knowledge workers in the more
than 400 companies located in the township as well as students from
Multimedia University, Limkokwing University of Creative Technology
(LUCT) and Cyberjaya University College of Medical Sciences
Apart from that, those who commute to Cyberjaya normally live in
the areas nearby to Cyberjaya due to high costs. Thus, many working or
studying in Cyberjaya normally live in Dengkil, Kota Warisan (a suburb of Salak Tinggi), Serdang, Sri Kembangan, Putrajaya, Puchong and Kajang.
The day population in Cyberjaya is about 37,000 but the number
dwindles, as there are only 10,000 residents (and of course, the
knowledge workers of the companies operate 'round-the-clock). For
some multi-national companies operating around-the-clock, it is
work as usual even during the quiet of the night.
Cyberjaya is planned as an intelligent city with ICT and multimedia
industries, R&D centers, a Multimedia University and
operational headquarters for multinationals wishing to direct their
worldwide manufacturing and trading activities using multimedia
Toward this end, leading edge technologies were used, some with
mixed results. In addition to the successful implementation of the
above-mentioned Cyberjaya Dedicated Transportation System, the
Cyberjaya blog is another example of the technology-based features
that have been put in place.
To support the aspiration to host multimedia industries, Cyberjaya
was specified with extensive and intensive fibre optic
cabling. As Malaysia's premier IT
hub, Cyberjaya has a communication backbone running primarily on
fibre optics known as Cyberjaya Metro Fibre Network (CMFN). CMFN
delivers the fiber connectivity straight to the building under the
concepts of “Fibre-To-The-Building (FTTB)” and
“Fibre-To-The-Home(FTTH)”. With the ring topology; it secures full
redundancy throughout the network. As such, many data centres are
located here. However, some commercial and residential units still
use copper lines to provide "last mile" access to customers.
Broadband access covering wireless and fixed line is readily
available. Broadband access is serviced primarily by City Broadband
, NTT MSC(formerly ARCnet)
and recently Air Broadband
which has announced its test
pilot plans in Cyberjaya for Wimax
Backup electrical supply
The Cyberjaya planning guidelines strongly required two electricity
connections from two separate substations. Diesel generators up to
full load (except air conditioning load) were specified to be
installed in all commercial building. The electricity grid
connection was also organized to enable “power islanding
” and supported by the Serdang Power Station
. The electricity
service standard is set at 99.99% availability with maximum of 10
seconds interruption for office and commercial areas and maximum 15
minutes interruption for residential areas. These measures were
dreamed up to provide Cyberjaya with a comparative advantage
against other areas outside the Multimedia Super Corridor. However,
Tenaga Nasional has extended the same standard to all urban areas
connected to the National Grid in Malaysia.
On 26 June 2007
the advertised preparedness, Cyberjaya experienced a city-wide
power outtage for more than 30 minutes. No official reason was
given for the outtage.
The use of district cooling system, where chilled water from a
central plant is provided to run the air conditioning, was laid
extensively in the central district. The promise is the economical
use of off-peak electricity at night to chill water for the air
conditioning use during the day. Pendinginan Megajana Sdn Bhd, a
subsidiary of Cyberview, is the provider for this service.
City Command Centre
The grandly named City Command Centre (C3I
planned as a control centre to monitor city services and provide
municipal government services to the public. Advanced systems such
systems and electronic payment systems were installed. The
Government is now looking into improving the business model and
implementation of this facility.
Several data centres
Cyberjaya. Notable are those operated by Shell, NTT MSC, BMW and
DHL. A small scale Data Centre ideal for Small & Medium
Enterprises (SMEs) is located at SME Technopreneur Center Cyberjaya
SME Data Centre that provides Rack Location Unit (RLU) space rental
and server co-location.
Several call centres
Cyberjaya. Notables are those operated by EDS
Initially 8 blocks of office buildings were built by the developer.
These are purpose built for multimedia companies by being provided
extra height ceiling and under floor trunking (some with raised floor
wiring, dual redundant power supply, uninterruptible power supply
and back up generators for whole electricity load, which common
practice in Malaysia is only to 30% load.
Presently, there are more than 30 completed office buildings in
Cyberjaya catering for multi tenants as well as single tenants. The
presence of Government agencies will also increase once the Bank
Negara Data Centre and Road and Transport Department's IT Centre
buildings are completed.
This city is also looking forward to the development of the
Knowledge Workers Development Institute (KWDI) and the Creative
Multimedia Cluster, both by Cyberview, which are targeted for
completion in 2009.