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Digicel is a mobile phone network provider covering parts of Oceania, Central America, and the Caribbeanmarker regions. The company is owned by Irishmanmarker Denis O'Brien, is incorporated in Bermudamarker, and based in Jamaicamarker. It provides mobile services in 26 countries and territories throughout the Caribbean and Central America with more than six million wireless users. Meanwhile its sister operation Digicel Pacific to date (Jan 2008) operates in five markets in the South Pacific (Samoamarker, Papua New Guineamarker, Tongamarker, Vanuatumarker and Fijimarker).The company's largest competitor in the Caribbean region is LIME's bmobile brand.


Digicel, first established April, 2001 in Jamaica grew to 100,000 customers in approximately 100 days. In the 7 years since the initial launch, Digicel's Jamaican customer base has grown to 1.9 million users (March 2008). In Haitimarker, where they launched operations in May 2006, the company reached 6.5 million subscribers by May 2007 and now has more than two million customers making Haiti Digicel's largest customer base to date. Digicel is 100% owned by Irishmarker entrepreneur Denis O'Brien. The company has a marketshare of roughly 70% in Jamaica.( Digicel makes cellphone connection in Jamaica)

Competitive Issues with Incumbents

The majority of Digicel networks start up in countries where the telecommunications market has been newly liberalised. As a result there have been numerous rows between Digicel executives and former state incumbent operators over interconnect agreements. This has led to Digicel taking some incumbent operators to court.

Digicel Expansion

In 2006 Digicel expanded into the South American mainland as well as the Pacific. On September 2006 Digicel acquired an unrelated mobile phone provider Digicel Holdings in El Salvadormarker, rebranding it as El Nuevo Digicel. Digicel El Salvador has now overtaken Claro as number 2 Operator in the country. The group has also won a mobile telecommunications license in Guatemalamarker. In December 2007 Digicel won a highly competitive bid for a mobile license in Hondurasmarker and Digicel won a licence to operate in Panamamarker in May 2008. Digicel launched in Hondurasmarker and the British Virgin Islandsmarker in November 2008 and in Panamamarker in December 2008.

In 2007 Digicel also expanded their presence in South America and in the country of Guyanamarker, acquiring U*Mobile, now rebranded as Digicel Guyana Ltd as well as launching in Surinamemarker (December 2007) and French Guianamarker (June 2006). Digicel now operates in 23 markets. Digicel has also hinted that it would undertake expansion to the United Statesmarker market at some point in the future.

Digicel Pacific

Digicel's sister operation in the Pacific Islands region currently operates in Samoamarker and in Papua New Guineamarker, Vanuatumarker , Tongamarker, Fijimarker, as well as an experimental licence in the Solomon Islandsmarker.

Partnership with ezetop

Partnership with Vodafone

On 6 February 2007, Digicel signed a three-year partnership agreement with Vodafone. Though both will remain separate and independent companies, the agreement, which includes Digicel's sister operation in Samoa, will result in the offering of new roaming capabilities. The two groups will also become preferred roaming partners of each other.

What is interesting to note, is that as well as being partners, Digicel and Vodafone are also rival operators in Fijimarker, where Digicel Fiji recently launched, and Vodafone owns a minority (49%) stake in Vodafone Fiji.

Digicel Foundation

Digicel and its shareholders set up a foundation that has been actively involved in charitable work throughout the Caribbean involving a wide range of school and sports projects as well as providing assistance after Hurricane Ivan devastated many of the islands, especially Grenada and the Cayman Islandsmarker.To date the Digicel Foundation in Jamaica has allocated US$7 million to sustainable development community projects in the country. In Haiti the Digicel Foundation built 20 primary schools in its first year.

Caribbean and Central American Operations

The Caribbean and Central American operations of Digicel Group (December 2008).

Digicel Caribbean & Centran American Territories
Territory GSM & CDMA Frequencies Local Sites
900/1900 MHz 1900 MHz (planned) Digicel Anguilla
850/900 MHz 800 MHz (planned) Digicel Antigua & Barbuda
900/1800 MHz 1900 MHz Digicel Aruba
900/1800/1900 MHz 800/1900 MHz Digicel Barbados
1900 MHz 1900 MHz Digicel Bermuda
900/1800 MHz NO CDMA Digicel Bonaire
900/1800/1900 MHz 1900 MHz (planned) Digicel Curaçao
900/1900 MHz 1900 MHz (planned) Digicel Dominica
900 MHz NO CDMA Digicel El Salvador
900/1800 MHz NO CDMA Digicel French Windies & French Guiana
900/1800/1900 MHz 1900 MHz (planned) Digicel Grenada
900/1800 MHz NO CDMA Digicel French Windies & French Guiana
(planned 2011) 900/1800 MHz NO CDMA Digicel Group
900 MHz NO CDMA Digicel Guyana
1800/1900 MHz NO CDMA Digicel Haiti
(Launched November 2008) 1900 MHz NO CDMA Digicel Honduras
850/900/1800/1900 MHz 800/1900 MHz Digicel Cayman Islands
900/1800/1900 MHz 1900 MHz Digicel Jamaica
900/1800 MHz NO CDMA Digicel French Windies & French Guiana
(launched December 2008) 1800/1900 MHz NO CDMA Digicel Panamá
900/1800/1900 MHz 1900 MHz (planned) Digicel Saint Kitts & Nevis
900/1800/1900 MHz 1900 MHz (planned) Digicel St. Lucia
900/1800/1900 MHz 1900 MHz (planned) Digicel Saint Vincent & the Grenadines
900 MHz NO CDMA Digicel Suriname
900/1900 MHz 1900 MHz (planned) Digicel Turks & Caicos
850/1900 MHz 800/1900 MHz (planned) Digicel Trinidad & Tobago


  1. Digicel Caribbean: Group
  2. High Court Action by Digicel Against Cable & Wireless Over Unlawful Behaviour
  3. Breaking News: Irish vs British in Digicel TSTT Spat
  4. [1]
  5. [2].
  6. Vodafone and Digicel sign 3 year partnership agreement - JAMAICAOBSERVER.COM
  7. [3]

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