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FedEx Corporation ( ), originally known as FDX Corporation, is a logistics services company, based in the United Statesmarker with headquarters in Memphis, Tennesseemarker. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express, which was used from 1978 until 2000.


FedEx Corporation was founded as FDX Corporation in January 1998 with the acquisition of Caliber System Inc. by Federal Express. With the purchase of Caliber, FedEx started offering other services besides express shipping. Caliber subsidiaries included RPS, a small-package ground service; Roberts Express, an expedited shipping provider; Viking Freight, a regional, less-than-truckload freight carrier serving the Western United States; Caribbean Transportation Services, a provider of airfreight forwarding between the United States and the Caribbean; and Caliber Logistics and Caliber Technology, providers of logistics and technology solutions. FDX Corporation was founded to oversee all of the operations of those companies and its original air division, Federal Express.

In January 2000, FDX Corporation changed its name to FedEx Corporation and rebranded all of its subsidiaries. Federal Express became FedEx Express, RPS became FedEx Ground, Roberts Express became FedEx Custom Critical, and Caliber Logistics and Caliber Technology were combined to make up FedEx Global Logistics. A new subsidiary called FedEx Corporate Services was formed to centralize the sales, marketing, customer service for all of the subsidiaries. In February 2000, FedEx acquired Tower Group International, an international logistics company. FedEx also acquired WorldTariff, a customs duty and tax information company, TowerGroup and WorldTariff were rebranded to form FedEx Trade Networks.

FedEx Corp. acquired privately held Kinko's Inc. in February 2004 and rebranded it FedEx Kinko's. The acquisition was made to expand FedEx retail access to the general public. After the acquisition, all FedEx Kinko's locations exclusively offered only FedEx shipping. In June 2008, FedEx announced that they would be dropping the Kinko's name from their ship centers, with FedEx Kinko's changing to FedEx Office.

In September 2004, FedEx acquired Parcel Direct, a parcel consolidator, and rebranded it FedEx SmartPost.

In December 2007, the Internal Revenue Service of the United Statesmarker 'tentatively decided' that FedEx Ground Division might be facing a tax liability of $319 million for 2002, due to misclassification of its operatives as independent contractors. Reversing a 1994 decision which allowed FedEx to classify its operatives that own their own vehicles, the IRS is auditing the years 2003 to 2006, with a view to assessing whether similar misclassification of operatives has taken place. FedEx denies that any irregularities in classification have taken place, but is facing legal action from operatives claiming benefits that would have accrued had they been classified as employees.

On October 22, 2008, the Internal Revenue Service withdrew its tentative assessment of tax and penalties for the 2002 calendar year ($319 million plus interest) against FedEx Ground Package System, Inc. (“FedEx Ground”) relating to the classification of FedEx Ground’s owner-operators for federal employment tax purposes.

January 22, 2009FedEx Corp. (NYSE: FDX) has once again been named to FORTUNE magazine's list of the "100 Best Companies to Work For"[11573] in the United States in 2009. The company is ranked 90th overall and was recognized specifically for the way "CEO Fred Smith announced sweeping cost reductions in December. 401(k) matches were frozen, exec pay was cut 10% and his own pay was docked 20%. But he didn't cut hourly wages or announce layoffs, until April of 2009 when 1000 FedEx Services workers were laid off."

Additionally, FORTUNE magazine recognized FedEx for its commitment to diversity and women among the "100 Best Companies to Work For." FedEx is the largest company (by number of employees) and the only transportation company on this year's list.

FedEx has been honored as one of the Best Companies to Work For in 11 of the past 12 years and was named to the Best Companies to Work For Hall of Fame in 2005. FedEx also has been consistently ranked in FORTUNE's Global Most Admired Companies and America's Most Admired Companies lists since 2002 and 2001, respectively.

FedEx also began a marketing campaign against UPSmarker and the Teamsters union, accusing them of receiving a "brown bailout".

Operating units and logos

FedEx is organized into operating units, each of which has its own version of the wordmark, designed by Lindon Leader of Landor Associates, in 1994. The Fed is always purple and the Ex is in a different color for each division and grey for the overall corporation use. The original "FedEx" logo had the Ex in orange; it is now used as the FedEx Express wordmark. The FedEx wordmark is notable for containing a hidden right-pointing arrow in the negative space between the "E" and the "X".


The Standard Carrier Alpha Code(SCAC) is a unique code used to identify transportation companies. It is typically two to four alphabetic letters long. It was developed by the National Motor Freight Traffic Association in the 1960s to help the transportation industry for computerizing data and records.

FDE - FedEx ExpressFDEG - FedEx Ground - A package delivery companyFDCC - FedEx Custom CriticalFEXF - FedEx FreightFXFE - FedEx LTL Freight EastFXFW - FedEx LTL Freight West (formerly VIKN - Viking)FXNL - FedEx Freight National (formerly Watkins)

  • FedEx Express (Orange "Ex"): The original overnight courier services, providing next day air service within the United Statesmarker and time-definite international service. FedEx Express operates the largest civil aircraft fleet in the world and the largest fleet of wide bodied civil aircraft; it also carries more freight than any other airline.
  • FedEx Ground (Green "Ex"): Guaranteed day-definite delivery within Canadamarker and the United Statesmarker at a cost savings as compared to time-definite FedEx Express. Uses a large fleet of trucks which are owned by the independent owner/operators and drivers are independent contractors who control individual delivery routes and territories. Formerly Roadway Package System (RPS).
    • FedEx Home Delivery: A division of FedEx Ground, specializing in residential delivery Tuesday through Saturday and offers delivery options to provide more flexibility for residential recipients. The logo includes a drawing of a dog carrying a package . FedEx Home Delivery only operates in the United States. To make up the difference, FedEx Ground in Canada performs the business deliveries and residential deliveries.
    • FedEx SmartPost: Consolidates parcels from merchants such as e-commerce and catalog companies and uses the United States Postal Service for the final delivery. Formerly the independent company Parcel Direct until FedEx acquired them for $120M in 2004.
FedEx Ground delivery truck
  • FedEx Freight (Red "Ex"): Less than truckload and other freight services. The second largest LTL carrier in the United Statesmarker, with $4.5 billion in revenue for 2008. [11574]
    • FedEx Custom Critical (Blue "Ex"): Delivers urgent, valuable, or hazardous items using trucks and chartered aircraft. Freight not accepted for transport includes perishable food, alcohol, livestock, household goods, hazardous waste and money. Drivers are independent contractors. Service in Mexico uses interline carriers. Formerly Roberts Cartage or Roberts Express.
    • FedEx Freight, Inc: Formerly American Freightways and Viking Freight.
    • FedEx Freight Canada: Formerly Watkins Canada Express.
    • FedEx National LTL: Formerly Watkins Motor Lines.
  • FedEx Trade Networks (Yellow "Ex"): Provides services relating to customs, insurance, and transportation advice. Formerly C.J. Tower & Sons, then Tower Group International.
  • FedEx Supply Chain Services (Grey "Ex"): Provides logistics services including Critical Inventory Logistics, Transportation Management Services, Fulfillment Services, etc. Formerly Roadway Logistics System, then Caliber Logistics.
  • FedEx Corporate Services (Grey "Ex"): Provides global marketing, planning and information technology (IT) services for the other FedEx operating companies.
  • FedEx FCIS or FedEx Customer Information Services: Offering a customer service toll-free telephone line for customer questions. It is operated by an automated operator then will prompt the user to a live agent for uses of tracking, claims, scheduling pick-ups (Express, Ground, Same Day, Custom Critical, Freight Express, and Freight LTL), compliments and complaints, locations (both staffed counter locations and drop-boxes), ordering supplies, setting up FedEx accounts, billing etc.
FedEx Kinko's
  • FedEx Office (formerly FedEx Kinko's) (Blue "Ex"): The retail arm of the corporation, offers copying and digital printing, professional finishing, document creation, Internet access, computer rentals, videoconferencing, signs and graphics, notary, direct mail, Web-based printing, and FedEx shipping. Formerly an independent company, known as Kinko's until it was acquired by FedEx in 2004 and rebranded to FedEx Kinko's. In June 2008 the company was finally rebranded as FedEx Office.
    • FedEx Office and Print Centers: Provides services such as copying, printing, Internet access and FedEx shipping.
    • FedEx Ship Centers: Provides a central location for FedEx customers to deposit their packages for shipping, also offering a self service photocopy and fax machine, office products for packing and shipping, boxes and packaging services. Formerly, these locations were called FedEx World Service Centers.

Political donations

According to the Center for Responsive Politics, FedEx Corp is the 21st largest campaign contributor in the United States. They have donated over $21 million since 1990, 45% of which went to Democrats and 55% to Republicans. Strong ties to the White House and members of Congress allow access to international trade and tax cut debates as well as the rules of the business practices of the United States Postal Service. In 2001, FedEx sealed a $9 billion deal with the USPS to transport all of the post office's overnight and express deliveries.

In 2005, FedEx was among 53 entities that contributed the maximum of $250,000 to sponsor the second inauguration of President George W. Bush.


Some of FedEx's best-known ad campaigns:

  • “Absolutely, Positively Overnight” – 1978 – 1983
  • “It’s not Just a Package, It’s Your Business” – 1987 – 1988
  • “Our Most Important Package is Yours” – 1991 – 1994
  • “Absolutely, Positively Anytime” – 1995
  • “The Way the World Works,” 1996 – 1998
  • “Be Absolutely Sure,” 1998 – 2000
  • “This is a Job for FedEx,” 2001 – 2002
  • “Don’t worry, there’s a FedEx for that,” 2002 – 2003
  • “Relax, it’s FedEx,” 2004 – 2008
  • "We Understand," 2009-present
  • "WeLiveToDeliver" 2009-present


  • From 1997 to 2002, FedEx was the title sponsor of Champ Car World Series when it was known as CART. The series was known as the CART FedEx Championship Series, which led to the official "Champ Car" designation in reference to the fact they were the FedEx Championship.
  • FedEx became the sponsor of the #11 NASCAR Sprint Cup Toyota owned by Joe Gibbs Racing in 2005. FedEx uses four (predominantly black) paint schemes to showcase its different products (Express, Freight, Ground, and Office), and in 2005 also ran a special scheme to promote a charity event at the FedEx St. Jude Classic golf tournament. The car is driven by Denny Hamlin.
  • FedEx sponsors the Formula One team McLarenmarker. The two cars on the team are driven by Lewis Hamilton and Jenson Button both of the UKmarker. Prior to that FedEx has sponsored Ferrari, Benetton (now Renault) and Williams F1.


  • Beginning in 2007, FedEx became the title sponsor of the FedEx Cup, a championship trophy for the PGA Tour.


Roger Federer No.1 player in the world, is often referred to as FedEx standing for the Federer Express, by fans. The name came about to mark his unfailing speed on court.



See also


  2. The Marketing Doctor Says: FedEx Does It Again!" Marketing Doctor Blog. June 3, 2008.
  3. "FedEx Ditches Kinko's" Business Week. June 3, 2008.
  4. FedEx Ground | About FedEx
  5. fedex service info - u.s. - home delivery
  6. FedEx SmartPost | About FedEx
  7. FedEx Office | About FedEx
  8. Donor Profiles

External links

Corporate Homepages

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