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Skytrax is a United Kingdommarker-based consultancy, the public face of Inflight Research Services. It conducts research for commercial airlines. It carries out international-traveller survey to find the best cabin staff, airport, airline, airline lounge, in-flight entertainment, on-board catering, and several other elements of air travel. Apart from these surveys, Skytrax has an airline forum where passengers give other potential passengers the feel of an airline before choosing to fly with them. They also have flight reviews, flight checks, and satisfaction surveys. They are best known for their annual World Airline Awards and World Airport Awards.

Inflight Research Services' research has been used by the UK government in formulating air-transport policy, for example in the UK House of Lordsmarker Select Committee on Science and Technology's Fifth Report.

Awards

Airline of the Year

Year 1st 2nd 3rd
1999
2000
2001 Emirates Singapore Airlines Cathay Pacific
2002 Emirates Cathay Pacific Singapore Airlines
2003 Cathay Pacific Emirates Singapore Airlines
2004 Singapore Airlines Emirates Cathay Pacific
2005 Cathay Pacific Qantas Emirates
2006 British Airways Qantas Cathay Pacific
2007 Singapore Airlines Thai Airways International Cathay Pacific
2008 Singapore Airlines Cathay Pacific Qantas
2009 Cathay Pacific Singapore Airlines Asiana Airlines


Airport of the Year
Year Gold Silver Bronze
1999 Amsterdam Airport Schipholmarker n/a n/a
2000 Singapore Changi Airportmarker n/a n/a
2001 Hong Kong International Airportmarker Kuala Lumpur International Airportmarker Singapore Changi Airport
2002 Hong Kong International Airport Singapore Changi Airport Sydney Airportmarker
2003 Hong Kong International Airport Singapore Changi Airport Dubai International Airportmarker
2004 Hong Kong International Airport Singapore Changi Airport Amsterdam Airport Schiphol
2005 Hong Kong International Airport Singapore Changi Airport Incheon International Airportmarker
2006 Singapore Changi Airport Hong Kong International Airport Munich Airportmarker
2007 Hong Kong International Airport Incheon International Airport
Singapore Changi Airport
-
2008 Hong Kong International Airport Singapore Changi Airport Incheon International Airport
2009 Incheon International Airport Hong Kong International Airport Singapore Changi Airport


References

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